Missed service calls during the 8 a.m. rush. No-shows on booked ROs. Slow estimates that lose the upsell. Google reviews you never asked for. Four leaks, four agents.
Tell us where your week actually goes. We email back one prescribed fix, with the math run on your own numbers. No setup fee, month-to-month, built on the software you already pay for.
Modeled on Numa 2024 Auto Service Trends (600-dealership dataset), Kimoby service no-show data, Bolt On Technology missed-approval research, and Cox Automotive Tier-2 reports.
We do not sell to franchise dealerships. We sell to two automotive operators: independent service shops (single-location or small multi-bay groups, ASE-certified tech base) and Tier-2 automotive suppliers (stamping, machining, plastics, electronics, harnesses — the firms that supply Tier-1 integrators and, sometimes, OEMs directly). The four leaks look different across the two, but the agent catalog is the same.
Single-location to 4-bay groups. ASE-certified techs. Average repair order $400–$500 per Numa 2024 data. Running Tekmetric, Shopware, Mitchell 1, AllData, AutoLeap, or Shopmonkey.
Stamping, machining, injection molding, electronics, wire harnesses, sub-assemblies. Selling into Tier-1 integrators (Magna, Lear, Aptiv, ZF, Adient) and sometimes OEM direct. IATF 16949 certified.
$215K / yr
Numa’s 600-dealership 2024 dataset puts the answer at $850K–$1.17M a year in lost service revenue per shop with no call-capture system. A 4-location shop misses ~158–216 appointment calls per location per month during the morning peak. Captured-RO revenue alone clears $215K once an AI picks up.
What we ship The Receptionist agent answers every inbound service call — weekends, lunch, after hours — books the appointment into Tekmetric / Shopware / your SMS, and texts back hang-ups.
$130K / yr
Bolt On Technology’s missed-approval research shows the estimate-to-approval gap is where independent shops bleed margin. Lifting baseline 62% approval to 70% on 18,000 estimates a year is 1,440 incremental approved jobs — ~$130K in incremental approved-RO revenue at a $185 average upsell.
What we ship The Quoting Agent (Estimate variant) drafts the digital estimate from the tech’s diagnostic notes — photos, line-item explanations, one-tap approval link — while the car is still on the lift.
$95K / yr
Per Spokk and WiserReview data, moving a 4.2 Google rating to a 4.7 lifts revenue ~3% on a $10M shop. Auto service tops every local-rank vertical for review-to-revenue correlation. AI handles the post-RO ask before the customer leaves the lot — net of word-of-mouth lift already in the baseline, it’s ~$95K.
What we ship The Review Request agent texts a personalized Google review ask within 30 minutes of the invoice, follows up on non-responders once, and routes anything below 4 stars to the service manager instead of Google.
$75K / yr
Kimoby’s dealership service data benchmarks no-shows at ~14% of booked appointments. AI-driven multi-touch reminders cut that by ~35%. On a 22,000-appointment-per-year multi-bay operation, the recovered RO revenue lands around $75K — before counting the bay-utilization lift on rebooked slots.
What we ship The Appointment Reminder agent runs 24-hour, 24-hour, and morning-of touches with one-tap reschedule. Rebookings go straight back into the same bay-block.
$515K
That’s the average across the four leaks for a $10M / 4-location auto-service shop. Yours will be bigger in one column and smaller in another — Tier-2 suppliers will see the leaks shift to RFQ response time and PPAP turnaround entirely. The free 10-minute review finds out where.
Tell us where your week actually goes. We email back one prescribed fix, with the math run on your own numbers. No setup fee, month-to-month, built on the software you already pay for.
A short, plain comparison of how the morning runs before and after the four agents are in place. Numbers are the per-shop averages from the cards above — not a custom forecast.
| Lever | Before AI | After Sanders AI | Recovered |
|---|---|---|---|
| Inbound service calls | ~24% of calls roll to voicemail during the 8–10 a.m. peak. Caller goes to the next shop on Google. | Receptionist answers every call, books into Tekmetric / Shopware, texts hang-ups within 60 seconds. | $215K |
| Estimate turnaround | Service writer drafts an estimate when they have a free moment — often after the customer has already left. | Quoting Agent drafts from tech notes the moment the car comes off the lift. Service writer approves and sends. | $130K |
| Google review velocity | You ask when you remember. Rating drifts at 4.2. The shop across town is at 4.7. | Review Request agent asks every customer within 30 minutes of the invoice. Sub-4-star feedback routes private. | $95K |
| No-show recovery | 14% no-show rate (Kimoby benchmark). Empty bay until the next walk-in. | Multi-touch reminders with one-tap reschedule. Rebookings backfill the same bay-block. | $75K |
If the fix is worth building, we build and run it for a flat monthly fee. If it isn't, you keep the analysis.
Sanders AI is built as a subscription, not a project handover. When you move past the review, you choose between two tiers: Sanders AI Agents (a flat monthly fee for the agents you need, with us holding every key, every subscription, and every model) or Chief AI Officer (a fractional executive embedded with your shop or plant, choosing and shipping the agents on a rolling roadmap).
One monthly invoice. No API surprises. No per-call metering. No “the OpenAI bill came in higher than we thought” phone call. The number of agents, the model upgrades, the integration retunes — all of that lives on our side of the line.
Pricing runs from $500 to $20,000 a month, depending on how much you want built.
You will never get a project-handover proposal from us. We don’t install an agent and walk away with you holding the API keys. The model, the prompts, the monitoring, the upgrades — we keep all of it running. That is the product.
Outcomes vary by shop and supplier. We don't guarantee any specific outcome, revenue, or savings.
Yes. Both. Independent repair shops doing $1M–$10M get the Receptionist, Appointment Reminder, Review Request, and Estimate-writing Quoting Agent stack — the four leaks Numa, Kimoby, and Bolt On Technology have quantified for auto service. Tier-2 suppliers doing $5M–$50M get a different cut of the same stack — the Quoting Agent re-tuned for OEM/Tier-1 RFQ response, plus document workflows for PPAP and IATF 16949 paperwork. The agents are the same; the playbooks are not.
Yes for the systems with open APIs or established middleware: Tekmetric, Shopware, Shop-Ware, AutoLeap, Shopmonkey, and most modern SMS platforms support direct booking via API. Mitchell 1 and AllData are older and typically require a calendar-bridge integration — the receptionist books into Google Calendar or a sync layer, and your service writer accepts into Mitchell 1 in the morning. We confirm your specific stack on the intake call and scope the integration in the report.
Per Kimoby’s dealership service data, baseline no-show rates run around 14% for booked service appointments. The Appointment Reminder Agent sends a confirmation 24 hours out, a reschedule-friendly text 24 hours out, and a morning-of reminder — all conversational, all able to rebook on the spot if the customer can’t make it. Numa benchmarks show a 35% reduction in no-shows when this is run consistently, which on a 22,000-appointment-per-year multi-bay operation is roughly $75K in recovered RO revenue.
Tier-2 suppliers live and die on RFQ response time and PPAP turnaround. Per Cox Automotive’s Tier-2 reports, OEM and Tier-1 quote windows have compressed sharply since 2020. Our Quoting Agent variant for Tier-2 ingests RFQ packages, extracts dimensional and material specs, pulls historical cost data from your ERP, and drafts a structured quote for engineer approval. We also build Document Copilots for PPAP (Production Part Approval Process) and IATF 16949 control plans — but those are scoped per supplier on the consulting call, not productized.
Yes. Automotive service shops and Tier-2 suppliers are served nationwide. Sanders AI is headquartered in Birmingham, AL — and we work with shops across Alabama, the Southeast, and the broader US. The intake call, report, and consulting call all run over voice and video; nothing requires us to be on-site. For Tier-2 suppliers in particular, geography rarely matters — the OEM and Tier-1 customer base is national anyway.
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